General Conditions

Reception:

  • The office is open from 8:30am to 11:30am and 3:30pm to 8:00pm.
  • Campsite entrance barriers are open from 7:00am to 10:30pm.
  • Any information about our services, tourist activities and excursions, sports facilities and other addresses of interest are available at reception.

Services:

  • All reservations are non-transferable.
  • Reservations are only valid for one site and one family.
  • Any guest not listed on the rental agreement will be considered as an additional person and will be charged a fee.
  • 1 vehicle is permitted with the reservation; additional vehicles will be charged a fee.
  • All of our mobile home rentals are equipped with a refrigerator, gas ring, crockery and patio furniture. Bedcovers and pillows are provided as well.
  • Electricity, water and gas are included in the price.
  • The number of guests cannot exceed the occupancy limit of the mobile home in question.
  • Additional appliances such as a barbecue, bread machine, washing machine, deep fryer, oven, or rotisserie are not permitted.
  • Sheets and pillowcases are not furnished with the rental but may be rented on site. Sheets are mandatory for reasons of hygiene.
  • Fires are strictly forbidden on individual sites. Community barbecues are available. Only gas barbecues are permitted.
  • Cleaning the rental, including the crockery, are the client’s responsibility. Any cleaning performed by our staff will be charged at a rate of 50€.
  • Any damaged or broken items shall have to be replaced by the management (to avoid mismatches) and will be reimbursed by the client (replacement fee payable at reception.)

 

Arrivals / Departures:

  • Rentals are available for check-in at 3:00pm and should be vacated by 11:00am.
  • Check-outs after 1:00pm will be charged for an additional day.
  • Late check-ins arriving after 8:00pm must be notified to reception at 06 82 93 33 90.
  • Rentals and individual camping positions are held for 12 hours after the initial arrival date (9:00am the next day.) After this the reservation is cancelled and the total price will not be refunded.
  • Rental inspections (walk-throughs) shall be done after the rental has been vacated, before check-out and during reception hours.
  • In the event of a departure without a rental inspection the deposit will be returned or mailed approximately 15 days after inspection. (Minus the cost of any missing items or damage).
  • There will be a 20€ charge for bathrooms left unclean or a 10€ charge for a dirty, non defrosted refrigerator.     
  • An uncashed deposit cheque of 250€ must accompany the payment for mobile home or bungalow rentals and for the departure cleaning inspection.
  • In the event that the rental is immediately ready to be re-rented, your deposit will be returned on your departure (minus the cost of any missing items or damage).
  • Damage to shared equipment, common areas or landscaping could be deducted from the deposit depending on the extent of the damage.

Payment:

Payment is due the check-in date. Failure to pay the balance on time will result in your reservation being cancelled and the total amount will remain outstanding. For rental sites, the remaining amount is payable upon arrival. For payment by cheque, only cheques from the contract holder will be accepted and must be accompanied by 1 piece of identification for sums up to 100€ and 2 pieces of identification after that.

Late arrivals / early departures:

For all reserved mobile homes and individual sites, the total number of days reserved on the contract will be charged. No reimbursement will be given in the event of late arrival or early departure.

Cancellation:

Pursuant to article L121-20-4 of the Consumer Code, the right to withdraw does not apply to accommodation, transport, catering, or leisure services which are to be provided for given dates or at a given frequency. In the event of cancellation, duly confirmed by registered mail, either an amount equal to 30% of the total cost shall remain due if the cancellation is made more than 30 days before arrival, or an amount equal to the total cost of the stay if cancellation is made less than 30 days before arrival, or indeed if you fail to arrive with no notice given.

Tourist tax:

Must be paid upon arrival. The amount is set by local and regional authorities at the beginning of the season. The rate for 2015 is 0.40€ per day per person over 18 years old.

Animals:

The only animals accepted are dogs (excluding those from category 1 and category 2, even accompanying a visitor) and cats (2 maximum per rented site). Only small dogs are allowed to remain inside the rental. They are not to be allowed on the beds or sofas. They should not be left alone and should not be allowed to wander around the campsite. Animal owners are responsible for cleaning up after their pets. Pets must be walked outside the campsite away from its immediate vicinity. Health records must be presented at check-in.

Conditions of admission:

In order to be permitted on the campsite premises, authorization from the management must be given. Staying at “Camping Vert Auxois” implies compliance with the following:

  • Noise: Please show consideration toward your neighbours and try not to create any disturbance. Audio equipment must be adjusted accordingly. You are asked to close doors and boots as discretely as possible.
  • Visitors: are subject to the same rules and regulations. If the visit lasts longer than 2 hours a guest fee will be payable.
  • Speed Limit: Vehicles must not be driven faster than 10km/h. The movement of vehicles is forbidden between 10:30pm and 7:00am. Only campers are authorised to drive within the campsite.
  • Parking: Vehicles must only be parked where designated by the management. The vehicle must not hinder or stop newcomers from settling in.

Waste Water:

  • Everyone must abide by the rules of hygiene and cleanliness. It is forbidden to dump polluted water on the ground, grass or inside any building / mobile home. A chute is available in the bathhouse for this purpose.
  • Rubbish: Household and other waste must be disposed of in the designated containers.
  • Washing is forbidden except in the designated tubs.
  • Drying is permitted on the sites until 12:00am on condition that it is discreet and does not bother neighbours. It is forbidden to hang laundry on trees.
  • Greenery: Plants and flowerbeds must be respected. It is forbidden to dig, put nails in trees, cut branches or plant flowers.
  • Any damage to the campsite will be at the expense of those responsible.
  • Fires: are completely forbidden. In the event of a fire alert the management immediately.
  • Theft: The management is not responsible for thefts. Anyone suspicious must be reported to management.
  • No violent games will be tolerated on the campsite.
  • Last minute instructions may be posted at reception.
  • Prior to staying at the campsite, campers must provide identification and meet police requirements when registering.
  • Unaccompanied minors are not admitted without parental consent.

Seasonal storage:

Nothing may be left on the premises without the management’s prior authorization and only in the designated space. The amount of the fee will be added to this contract and will remain due for the seasonal storage.

Resolutive clause:

Failure to comply with the rules and regulations or repeated offenses after two oral warnings will result in cancellation of the contract and eviction of the trouble-makers from the campsite. The total amount of the stay will be due before any departure and no refunds will be made if the stay was pre-paid.

Disturbance:

No refund or price reduction will be awarded due to noisy neighbours, campsite activities or any urgent work or repairs made in the interest of everyone.

Jurisdiction clause:

Should difficulties arise in the execution of the present General Conditions of the rental agreement or its termination, for whatever reason, and if no amicable solution can be found, disputes must be presented to the High Court in Dijon.

Rates:

Rental rates are applicable from the date of publication. The contractual price is firm and fixed at the time of reservation.

The management:

is responsible for maintaining the campsite and keeping it in order. The management reserves the right to sanction anyone who breaches the rules, evicting them if necessary. Only written, signed and dated complaints or claims will be considered.

We wish you a pleasant stay, as we do all our visitors

 

Spécial offer !

Get 5% off

on stays of 4 nights

Packages

Hikers Package

2 people + 1 tent + 2 bikes:
11,00€* - [Reserve]

Duo Package

2 People + 1 tent + 1 car:
15,50€* - [Reserve]

Power and Water Package

1 tent or 1 caravan (trailer) + 1 car or 1 camping car (motorhome) + electricity + own tap
(16 amps) : 19,00€* - [Reserve]

A half board formula

Breakfast and dinner dinner diner (main course + dessert +1 glass of wine ‘la cuvée du camping’ or soft drink): 19,50€ per adult - 16,50€ per child**

*Off season rate ** Excluding accommodation

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